How do I buy?
We’ve just launched our online store to make it easier for you to shop online! Or you can shop the full catalogue (PLUS in-store exclusives) at our store in the Lower Mainland, located at 19159 22nd Ave in Surrey, BC.
Why are your prices so low?
We are a genuine wholesaler and sell to many retailers in Canada & the US. Being a “true” outlet center, we sell many last items, special buys, obsolete, returned and scratch & dent items at far below the retail price... which means bigger savings for you!
What are your delivery options?
We have multiple shipping/delivery options:
1. Truck – “Special Promo”– We are happy to offer a special flat-rate of $99 or less on shipping to multiple cities throughout Canada.
If you receive an error message when calculating your shipping options, please contact us at email@example.com for assistance and accurate rates
2. Select your carrier (UPS, Canada Post). Select any of the available shipping options to your area when you are checking out – standard shipping rates apply. **Please note: not all shipping methods are available for all products.
Can I pick up my order?
Can I calculate shipping rates before I place my order?
You sure can! After adding your item to the cart, click the "Calculate shipping" button - you will be directed to a new page for you to choose the province and postal code where you would like your order shipped. Click "Calculate Shipping" button to return shipping options for your area.
The item I want to buy is out of stock… how can I buy it?
Please give us a call at 1-800-424-6710 for more information.
I want to purchase an item, but in a different colour than what you offer. Can I order it in a custom colour not shown?
Although many items come in many colour options, we only sell what we stock. Please give us a call at 1-800-424-6710 or browse our online store for what colour options are available to you.
I purchased an item under 30 days ago, and it is now listed at a lower price.
As part of our 30 Day Price Drop Guarantee, if our price drops within 30 days of the date it was purchased, we'll refund you the difference! Please give us a call at 1-800-424-6710 to speak with a sales associate.
What is your Return Policy?
For information regarding returns, please visit our Shipping & Returns page.
What does your Warranty cover and how does it work?
For detailed information regarding our warranty, please visit our Warranty page.